Gojek to exit Vietnam

Your Personal Navigator in the Ever-Evolving World of Food Delivery

Week 16/9/2024

🍕 Food Delivery

Deliveroo, Uber Eats & Other Food Delivery Services Lack Meat Reduction Strategies

Alt ProteinClimate ChangeResearch & Scientific Studies. The world’s top food delivery services are failing to implement strategies to reduce meat and dairy consumption, despite the climate emergency (GreenQueen).

Zimbabwean Uber Eats Riders Targeted By Hijackers In South Africa. Zimbabwean Uber Eats delivery riders working in South Africa have formed an Anti-Hijacking Group in response to a worrying increase in armed robberies targeting their motorbikes (Pindula).

Deliveroo accused of paying drivers below agreed minimum of £12 an hour. One driver says rates do not account for waiting times, traffic, and customers taking time to answer the door (The Guardian).

Chinese food delivery giant Meituan brings Keeta app to Saudi Arabia in overseas foray. The Beijing-based company has introduced its food ordering app Keeta in Al-Kharj, ahead of an expected launch in the capital, Riyadh (SCMP).

Gojek to exit Vietnam. Indonesian ride-hailing and delivery company Gojek has announced it will stop operating in Vietnam on Sept. 17 after 6 years in the market (VN Express).

Mubadala Set to Take Control of Turkish Delivery App Getir. Abu Dhabi’s Mubadala Investment Co. is poised to take sole control of Turkish grocery delivery startup Getir Perakende Lojistik AS after a power struggle that followed the startup’s decline following Covid-19-era lockdowns (BNN Bloomberg).

Deliveroo Builds on Rider Safety and Well-being with Comprehensive First-Aid Training. In line with its mission to continuously improve rider safety and well-being, Deliveroo has completed a first-aid training initiative for riders with the support of Eatimad, a leading training institute in the region (Mena FN).

Value of food delivery, ride-hailing sales hits $5bn in H1. The combined gross merchandise value (GMV) of Thailand’s online food delivery and ride-hailing services in the first half of 2024 reached US$5 billion, according to India-based Redseer Strategy Consultants (Bangkok Post).

Uber Eats and Deliveroo among businesses facing most allegations of migrant worker rights abuses. The food delivery companies were linked to three labour abuse cases each in the first half of 2024 (The Grocer).

Hottest

The gig economy is staying strong on US love of convenience.

⚡Q-Commerce

Mubadala Set to Take Control of Turkish Delivery App Getir.

Abu Dhabi’s Mubadala Investment Co. is poised to take sole control of Turkish grocery delivery startup Getir Perakende Lojistik AS after a power struggle that followed the startup’s decline following Covid-19-era lockdowns (BNN Bloomberg).

Exclusive: Swiggy Launches ‘Cafe’ To Deliver Snacks, Beverages In 15 Minutes.

Currently available in a few localities in Bengaluru, Swiggy Cafe offers branded as well as non-branded snacks & beverages (Inc42).

How technology is helping D2C brands hitch ride on quick commerce.

Digital commerce has evolved with payment gateways becoming faster, simpler and user-friendly (Business Standard).

Revenue of quick commerce across India from 2019 to 2028 (in million U.S. dollars).

As of 2024, the estimated revenue of quick commerce amounted to over three billion U.S. dollars in India (Statista).

Will ‘Flipkart Minutes’ revolutionize the quick commerce industry?

Walmart-owned Flipkart has ventured into the quick commerce market with the launch of its new service, ‘Flipkart Minutes,’ which promises rapid delivery (Insights).

Produce start-up Origin eyes quick commerce app rollout.

Origin, a Bengaluru-based fresh produce start-up said on Tuesday it would start a quick commerce service across the country and in several overseas markets (The Hindu).

🍏 Grocery Delivery

Is getting food delivered worse for the climate? Sometimes it’s better.

Climate change is affecting our food, and our food is affecting the climate. NPR is dedicating a week to stories and conversations about the search for solutions (NPR).

Amazon Fresh Introduces New Grocery Savings for Prime Members.

Now, Prime members can save big with even more exclusive savings on over 3,000 essential grocery items from Amazon Fresh, including 10% off on 1,700+ products from Amazon private-label brands; 25% off 1,200+ grocery and household items from top brands; and 50% off select grocery favorites that rotate weekly (Amazon).

Huge EV charging hub to service electric grocery deliveries in Australia’s biggest city.

UK company Zenobē is moving on from Sydney’s electric buses and into grocery delivery, locking in $8.5 million in federal funding to do so (The Driven).

Instacart is Getting a Big Boost from Grocery Delivery.

The delivery giant said the upbeat quarter is pushing it to make longer term bets (Perishable news).

A Walmart exec explains the surprising reason low-income shoppers pay for a delivery membership.

Grocery delivery is not just a perk reserved for middle- and upper-income households, Walmart says (Business Insider).

DoorDash partners with H Mart for on-demand grocery delivery.

DoorDash unveiled a major collaboration on Thursday with H Mart—the largest Asian supermarket chain in the U.S., marking a significant expansion into grocery delivery beyond traditional restaurants (NW Asian Weekly).

🛸 Delivery Tech

Drone food delivery now an option to hungry tourists at the Great Wall of China.

Hungry tourists scaling the Great Wall of China no longer have to worry about continuing their adventure on an empty stomach (NYPost).

Kiwibots Roll into A-State for Robotic Food Delivery on Campus.

Arkansas State University is stepping into the future with the introduction of Kiwibot, an on-campus robotic food delivery service (A-State).

E-bike startup Whizz wants to transform D.C. food delivery.

An e-bike rental company targeting food delivery workers is expanding from NYC to D.C. (Axios).

E-Commerce

E-commerce speeds up to catch up with Quick commerce.

For online platforms, this festive season is all about speed. As quick commerce firms expand into nongrocery categories – the domain of e-commerce companies- and enter smaller cities, getting more consumers accustomed to the convenience of 10-minute deliveries has never been more important (Times of India).

Ecommerce ‘saves’ the air cargo industry – but what about the planet?

Some 786 delegates from upwards of 40 countries attended this year’s EU CBEC ecommerce forum in Liege to celebrate air-cargo’s “saviour”, but ignorance is bliss when it comes to ESG [Environmental, social and governance] concerns (The Load Star).

Amazon launches tool for cross-border selling.

Ecommerce giant Amazon is launching an exporting tool called Export Central. This allows sellers to reach more customers in Europe, even in countries without localized Amazon stores. Thanks to the tool, sellers do not have to duplicate their listing or register new accounts (Ecommerce news).

US targets trade loophole used by ecommerce groups Temu and Shein.

Biden administration seeks to slow flood of cheap Chinese goods with proposed new rules around ‘de minimis’ exemption (Financial Times).

In-feed shopping: A new frontier for e-commerce.

Businesses can utilise this extensive user base and engagement levels by incorporating e-commerce functionalities within their social media platforms to facilitate transactions through shoppable posts and user-generated content (Financial express).

Alibaba pours millions into an AI applications developer for ecommerce.

Connectly hosts an AI platform for businesses to create messaging campaigns and automate conversations with customers across messaging apps (Digital Commerce 360).

How Digital Marketing is Revolutionizing eCommerce Businesses?

E-business marketing and growth are now being catalyzed by digital marketing. Twitter, Facebook, LinkedIn, and other social media platforms, and new targeted and data-driven marketing techniques like SEO are helping e-commerce businesses to connect with customers as never before (Big News Network).