Rappi launches WhatsApp channel with exclusive promotions.
Your Personal Navigator in the Ever-Evolving World of Food Delivery
Week 31/3/2025
🍕 Food Delivery
Delivery agencies pressure restaurant owners to boycott in-house services in Korea.
Delivery services face backlash as restaurant owners resist in-house delivery boycott pressure (Choshun Biz).
Rappi launches WhatsApp channel with exclusive promotions.
WhatsApp reached 3.2 billion users in 2024 and is now the channel where Rappi launches exclusive promotions. Rappi, the leading technology platform in Latin America, announces the launch of its new WhatsApp channel in Mexico, a strategy that seeks to offer users immediate access to exclusive promotions and fun content. With this initiative, Rappi leverages the potential of WhatsApp, the most widely used messaging app in the world, which reached 3.2 billion monthly active users globally in the second half of 2024 (Sociedad Noticias).
foodpanda partners with Bolt to offer exclusive ride discounts.
foodpanda Malaysia partners with Bolt to offer exclusive ride discounts for pandapro subscribers, enhancing convenience in food delivery and ride-hailing (Citizens Journal).
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foodpanda partners with Bolt to offer exclusive ride discounts.
Grocery Delivery
Grocery Delivery
SPAR launches cooperation with Wolt.
From the end of March, the SPAR online shopping service will be switching to the Wolt delivery service. In future, customers should receive their online orders within an hour (The Budapest Times).
Delivery Tech
Delivery Tech
Grab’s cloud and AI journey through scalability challenges.
Scalability only becomes an enterprise burden when there is failure to prepare — a scenario that certainly does not apply to Southeast Asian super app Grab, which currently operates in eight markets: Singapore, Malaysia, Indonesia, Thailand, the Philippines, Cambodia, Myanmar, and Vietnam (Frontier Enterprise).
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Bolt launches in New Zealand
Bolt, a European ride-hailing platform, launched its services in Auckland, New Zealand, on June 11, 2025. This marks the company’s entry into its 51st country, with operations in over 600 cities worldwide
EU fines Delivery Hero and Glovo €329mn for takeaway ‘cartel’
European Commission hands down first punishment for a “no-poach” deal and says food delivery groups shared trade secrets
Talabat profit soars nearly 4x as groceries drive growth
The strong Q1 performance underscores rising consumer demand for digital convenience and the platform’s ability to diversify beyond restaurant orders
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